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Calisto Signal

IoT monitoring, incident pipeline, and WiFi management in one platform.

Four lifecycle stages: Watchlist, Triage, Active Incident, Resolution. Unified device fleet, GPS tracking, WiFi administration with captive portal, and 14 cross-product integrations.

4 Lifecycle Stages · 30+ Routes · 20+ WiFi Sub-Pages · 8 Vertical Surfaces · 14 Integrations

Alert Lifecycle

Watchlist. Triage. Active Incident. Resolution.

Every device event flows through a four-stage pipeline. Classification and deduplication at ingestion. Playbook automation through response. Immutable audit trail at resolution.

Watchlist142 devices monitored
Triage8 pending classification
Active Incident3 investigations open
Resolution847 resolved this month
Deduplication Windows
Motion5 min
Door30 sec
Battery1 hr
Online/Offline1 min
Thermal10 min
Never-Dedup Critical Events

These event types bypass deduplication entirely. Every occurrence creates an immediate alert.

SmokeCOWater LeakGlass BreakTamperLock Jam
Event Classification

Device events classified by type and severity. Non-critical events use configurable deduplication windows. Critical events bypass dedup entirely.

Playbook Automation

Trigger conditions match alert type, severity, or device category. Response chains execute tasks, device commands, notifications, and escalations.

Ops Task Injection

Playbooks auto-create tasks in Ops with assignment, priority, and asset linkage. Task completion resolves the related incident automatically.

Incident Operations

From device event to resolved incident, automatically.

Device telemetry flows through classification, deduplication, and playbook automation. Every action logged with actor, timestamp, and outcome.

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alert lifecycle stages

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dedicated routes and sub-pages

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WiFi management surfaces

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cross-product integrations

Incidents

Active incidents, manual creation, and concierge escalation.

Incident dashboard with live severity counts, batch operations, and team assignment. Manual incident creation enters the pipeline at Triage with full playbook automation.

Active Incidents
1 Critical3 High7 Medium12 Low
Auto-refresh: 30s
IDIncidentElapsedAssigneeStage
INC-0847
Water leak detected — Building A, Unit 3
12mMarcus T.Active
INC-0846
HVAC drift alert — Building B, Zone 2
34mPriya K.Active
INC-0845
Lock battery low — Unit 7, Front Door
1h 12mUnassignedTriage
INC-0844
Motion sensor offline — Parking Lot B
2h 05mSofia R.Active
Manual Creation

Create incidents for issues discovered outside automated detection. Device selection, severity assignment, photo attachment. Enters pipeline at Triage.

Concierge Escalation

Critical incidents surface escalation banners. Multi-level: supervisor, manager, concierge, emergency services. Priority tracking with callback.

MTTR Tracking

Mean time to resolution tracked per incident type, severity, and property. Historical trends identify systemic issues.

Alerts & Triage

Alert inbox, deduplication, and playbook automation.

Triage queue with pending alert counts and batch acknowledgement. Configurable alert rules and threshold settings per device category. Playbooks chain automated responses.

Alert Inbox5
Acknowledge All
Lock — Unit 7
Tamper · 4:22 PM
Critical
Camera — Lobby B
Motion · 4:18 PM
Medium
Thermostat — Zone 3
Drift · 4:11 PM
High
Smoke — Unit 12
Smoke · 3:58 PM
Critical
Water Sensor — B1
Leak · 3:42 PM
Critical
Playbook Response Chain
Create Ops Task
Device Command
Send Notification
Escalate
Alert Configuration

Configurable thresholds per device category and property. Severity classification, deduplication windows, and notification routing.

Smart Deduplication

Critical events never deduplicated — every occurrence creates an alert. Non-critical events use configurable time windows.

Playbook Editor

Define playbooks with trigger conditions, branching logic, and response chains. Four action types per playbook.

Device Fleet

Registration, monitoring, and lifecycle management for every connected device.

Unified device registry with enrollment wizard, device manager, connectivity tracking, and per-device activity logs. Lock adapters, cameras, climate sensors, safety detectors, motion sensors, fitness devices, and custom IoT.

Online

Smart Locks

6 adapters
Battery87%
Signal-42 dBm
Last Heartbeat12s ago
Firmwarev4.2.1
LocationRoom 412
HealthEventsCommandsHistory
Device Fleet

6 device categories. Unified registry, enrollment, and lifecycle management.

All connected devices across all properties in one registry. Per-device identity, location, health, and capability fields. 24/7 heartbeat monitoring with battery trending and OTA firmware support.

Registration, management, and connectivity in one registry.

Unified Device Registry

All connected devices across all properties in one registry. Device name, type, manufacturer, location, status, battery level, last heartbeat, and capability detection per device.

Enrollment Wizard

Step-by-step device onboarding: manufacturer selection, credential entry, device discovery. Credential provisioning for custom IoT devices. OTA firmware update delivery.

Device Manager

Device lifecycle management: provisioning, configuration, deprovisioning. Per-device detail with status history, command controls, and integration configuration.

Connectivity Tracking

Per-device connectivity detail page with signal strength, connection method, adapter type, and integration status. Online/offline history with uptime percentages.

Monitoring

Service health, external integrations, and optional 24/7 agents.

Service health dashboard with uptime tracking, degradation detection, and alert correlation. Configurable monitors per endpoint. Optional 24/7 professional monitoring at per-device pricing.

Service Health
5 Healthy1 Degraded
ServiceUptimeAvg ResponseStatus
API Gateway
99.98%42mshealthy
MQTT Broker
99.99%8mshealthy
Device Registry
99.95%67mshealthy
Alert Pipeline
99.87%124msdegraded
WiFi Controller
99.94%53mshealthy
GPS Tracker
99.91%89mshealthy
External Integrations
PagerDutySlackDatadogSplunkJiraAWS CloudWatchOpsGenieTeams
Monitor Configuration

Define monitors per service endpoint. Alert thresholds, check intervals, and notification targets. Configurable timeout and retry logic.

Setup Wizard

Service endpoint registration, credential configuration, check frequency, and alert routing. Step-by-step onboarding.

24/7 Professional Monitoring

Optional add-on: trained agents watch alerts around the clock. Triage, filter false positives, follow playbooks, and coordinate response.

GPS & Fleet Tracking

Live map, geofence alerts, and historical trail replay.

Dual-mode tracking for vehicle units and standalone GPS asset trackers. Real-time position, speed, and heading. Geofence automation. Dash camera evidence.

Live Fleet Map Real-time

Position, speed, heading, and last update time. Dual-mode tracking: standalone GPS asset trackers and vehicle-mounted units.

Geofence Management Auto-alert

Geographic boundary creation with enter/leave alert configuration. Violations auto-generate tasks in Ops for vehicle recovery.

Historical Trail Replay 30-day

Route verification with historical trail replay. Battery level tracking with 30-day trend prediction.

Dash Camera Integration Linked

Footage ingestion for incident review and playback. Searchable video archive by date, vehicle, event.

V-10124 km/h
V-2040 km/h
V-08741 km/h
V-15612 km/h
Pace of Play

GPS-based pace tracking with configurable thresholds and history.

Real-time pace dashboard with hole-by-hole tracking. Configurable threshold notifications with ranger dispatch. Historical analytics and trend reporting across seasons.

Hole-by-Hole PaceFront 9 · Live
HoleParExpectedActualStatus
1414m13mAhead
2310m11mOn Pace
3518m17mAhead
4414m19mBehind
5414m14mOn Pace
6310m9mAhead
Group Positions5 active groups
A-1
Hole 6+2m
A-2
Hole 5Even
A-3
Hole 4+5m
A-4
Hole 3-1m
B-1
Hole 2Even
Avg Round: 4h 12mCompliance: 87%Behind: 1

Threshold Alerts

Configurable pace thresholds per hole and course. Automatic notifications when groups fall behind with ranger dispatch integration.

Season Analytics

Historical pace trends across seasons, days of week, and tee-time slots. Bottleneck hole identification and compliance reporting.

In-Cart GPS

Accelerometer and GPS sensors in every cart. Real-time position tracking with hole-by-hole timing and group spacing measurement.

Network Layer

Full WiFi management. Networks, portals, analytics, access points.

Formerly a standalone application, now fully merged into Signal. Network administration, captive portal with 10 authentication modes, foot-traffic analytics, email capture, bandwidth monitoring, and VLAN configuration.

WiFi Management

10 adapters. 10 portal modes. Full network administration.

SSID management, AP monitoring, captive portal, session tracking, connected device management, bandwidth metering, and five-step setup wizard. 10 native and third-party adapters.

Access Point Status

Building A - Main24 sessions
Building B - East21 sessions
Building C - West18 sessions
Building A - Basement15 sessions
Building D - Rooftop12 sessions
Signal Portal
Welcome to Our Network

Sign in to continue

10 Captive Portal Authentication Modes

01Email login02Social login03Room + PIN04Booking code05Member number06Ticket code07Unit code08Day pass09Staff only10Open + GDPR

Foot Traffic

Patterns by time of day and location across access points.

Email Capture

Addresses collected per day via captive portal authentication.

Bandwidth Usage

Tracking by network and time period with device distribution.

Marketing Attribution

Session-level analytics with consent tracking and conversion.

UniFiUbiquiti
MerakiCisco
OmadaTP-Link
RADIUSStandard
MikroTikRouterOS
IoT eSIM

Cellular connectivity management for IoT devices.

eSIM profile management for cellular-enabled devices. Provision, monitor data usage, and link profiles to fleet registry entries.

eSIM Provisioning

Provision, activate, suspend, and deactivate eSIM profiles directly from the Signal dashboard.

Device Linking

Link eSIM profiles to specific devices in the fleet registry. Direct device-to-eSIM navigation and management.

Data Usage Tracking

Per-device cellular data usage monitoring. Threshold alerts for data cap approaching. Cost allocation per property.

eSIM Lifecycle
provisionactivatemonitorsuspend
Multi-Tenant Isolation
E2E Encryption
Audit Trail
High-Volume Ingestion

Multi-Tenant Isolation

Strict per-property isolation prevents cross-property data leakage.

E2E Encryption

End-to-end encryption for all device credentials and telemetry payloads.

Audit Trail

Every event, command, and status change logged with actor and timestamp.

High-Volume Ingestion

Scales to thousands of concurrent devices. Sub-second latency for critical events.

Device Logs

Complete activity log with search, filter, and compliance export.

Unified log viewer for every device event, command, and status change. Actor identification, timestamps, and structured export for compliance audits.

Event LogLive
AllCriticalWarningInfo
TimeDeviceEventActorSeverity
14:32:07LCK-4821Door UnlockedGuest #1847info
14:31:54THR-0093Temp ThresholdSystemwarning
14:31:41CAM-1205Motion DetectedZone Binfo
14:31:22LCK-4819Battery LowSystemcritical
14:30:58AP-0447Client ConnectDevice MACinfo
14:30:33GPS-3012Geofence ExitCart #22warning
14:30:11THR-0091Firmware UpdatedAdmininfo
Today: 2,847 eventsCritical: 3Warnings: 18Retention: 90 days

Full-Text Search

Search across all log entries by device ID, event type, actor, or time window. Real-time log streaming for active debugging sessions.

Compliance Export

Structured export for compliance audits and incident investigation. Configurable retention policies per property with automated archival.

Smart Filters

Filter by severity, device type, actor, or date range. Save filter presets for recurring audit queries and monitoring workflows.

Platform Layer

8 vertical surfaces. 14 product integrations. One alert pipeline.

Vertical-specific alert routing for broker, fitness, gym, hotel, properties, rentals, experiences, and events. Native integrations with every product in the Calisto Pro platform.

Vertical Surfaces

8 vertical-specific alert surfaces, one unified pipeline.

Each vertical has a dedicated entry point that routes into the core alert pipeline. Vertical-specific notification channels, escalation paths, and alert thresholds, all resolved through the same lifecycle stages.

Broker

Property brokerage alert routing. Device alerts from listed properties flow through the unified alert pipeline with broker-specific notification channels.

Fitness

Fitness device integration and health metrics. Heart rate monitors, activity trackers, and gym equipment sensors with real-time sync.

Gym

Gym facility monitoring. Environmental sensors, equipment status, and occupancy tracking with alert routing to facility management.

Hotel

Hotel property monitoring. Room sensors, common area devices, and guest-facing equipment with front-desk alert routing.

Properties

Rental property monitoring. Per-property device maps, threshold configuration, and alert routing to property managers.

Rentals

Short-term rental device management. Includes a dedicated device sub-page for per-property fleet views and turnover automation.

Experiences

Tour and activity operator monitoring. Vehicle GPS, safety equipment, and communication device alerts routed to operations teams.

Events

Event venue monitoring. Crowd sensors, environmental controls, and safety equipment with event-day alert escalation paths.

Cross-Product

14 native integrations. Zero configuration.

Signal is native to Calisto Pro. Device alerts inject tasks into Ops. Lock events flow through Access. WiFi data feeds dashboards. Every integration is active by default with no middleware required.

Ops

Device alerts inject high-priority tasks with specific asset and location attached. MTTR tracking. Task completion resolves related incidents.

Access

Smart lock events flow into Signal for monitoring. PIN-code commands route back to hardware via the Access module.

Pulse

WiFi connection metrics and device health data feed Pulse dashboards for real-time property status.

Display

Display devices in Signal fleet with heartbeat monitoring. Quick-links to Dashboard, Screens, Templates, Ads, Analytics.

Kiosks

Kiosk devices in fleet registry with 7 operational modes. Heartbeat monitoring, offline detection, configuration delivery.

Contacts

WiFi authentication creates and links Contact records. Marketing consent tracked with GDPR compliance.

Studio

WiFi portal splash screens designed in Studio. Brand assets apply to portal theming and captive portal customization.

Navigator

WiFi credentials displayed in Navigator guest portals. Guest WiFi connection links and network information.

Inbox

Alert notifications route through Inbox messaging channels. Incident escalation messages delivered via Inbox.

Voice

eSIM management for field team devices integrates with Voice calling infrastructure.

POS

Kitchen printer routing connects POS order flow to Signal printer management. Receipt printers serve POS terminals.

Purview

Equipment sensors track assets in Purview Equipment catalog. Maintenance schedules trigger Signal monitoring alerts.

Finance

WiFi per-property billing and monitoring subscription charges tracked in Finance.

Sync

Weather data feeds property monitoring. FlightAware integration tracks guest arrivals for hospitality alerting.

Pricing

Device management included. Optional 24/7 monitoring from €9/device.

8 hardware categories, 10 Wi-Fi adapters, MQTT-powered telemetry, four-stage incident pipeline, playbook automation, and 6 native platform interconnects. All included with Core.

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Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Hotels, venues, and property operators unifying IoT device management into one platform.
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Signal

IoT monitoring, incident pipeline, and WiFi management.

$1/mo

Part of Ops Suite

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