The Ops Suite runs the full operating layer of a Calisto property: CRM, quoting, scheduling, checkout, pricing, fulfillment, accounting, compliance, field coordination, IoT monitoring, integrations, and client-facing portals. Every product shares the same data layer, the same contact records, and the same permission model.
2% of managed revenue. Add the AI tier for 3% total.
The operating system inside Calisto Pro.
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products in the suite
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industry verticals
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base revenue rate
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external integrations via Sync
Every product listed here is a standalone application with its own routes, its own data models, and its own vertical configurations. Together they form the Ops Suite.
No integration layer between products. Ops, POS, Pulse, Ledger, Deals, and the other 15 products read and write a single data model.
Each product owns one stage of the operational lifecycle. Data moves forward through shared records, not integration layers.
Navigator, Kiosks, Display, and TV-OS are the customer-facing delivery layer. Each one reads and writes to the same operational data that staff see in Ops, POS, and Pulse.
Web and mobile portals for guests, members, tenants, patients, coworkers, and 14 other personas. Each portal pulls live data from Ops, Pulse, Purview, and POS.
Five kiosk modes run on iPads, Android tablets, and purpose-built hardware. Check-in reads from Ops. Self-order writes to POS. Concierge renders Signal content.
TV screens show menus, welcome boards, wayfinding maps, and ad rotations. Content scheduling, emergency broadcast override, and device heartbeat monitoring.
Navigator delivers 14 in-room screens to hotel TVs: room service ordering, property info, local recommendations, service requests, and checkout.
Each vertical activates its own screens, terminology, and data models within the suite. A hotel check-in looks different from a gym check-in, but both run in Ops.
Each vertical activates industry-specific screens, terminology, workflows, and data models within the products that support it. Ops alone runs 19 verticals. Other products carry their own vertical subsets.
Medical practices, dental offices, physiotherapy clinics
Personal trainers, sports coaches, wellness practitioners
Live music venues, festival producers, concert promoters
Shared offices, flex space operators, innovation hubs
Real estate developers, construction firms, sales centers
Marathons, triathlons, obstacle course races, cycling events
Tent and equipment rental companies, party supply vendors
Conference organizers, corporate event producers, expos
Tour operators, activity providers, adventure companies
Golf courses, country clubs, driving ranges, golf resorts
Fitness centers, CrossFit boxes, boutique studios, YMCAs
Hotels, resorts, boutique properties, hotel groups
Plumbers, electricians, cleaners, landscapers, handymen
Equipment rental, vehicle rental, tool and machinery hire
Full-service restaurants, fast casual, cafes, food trucks
Extended-stay properties, corporate housing, aparthotels
Airbnb hosts, property managers, boutique rental brands
Vacation homes, cabins, villas, beachfront properties
Wedding venues, conference centers, banquet halls, arenas
The Ops Suite is not 20 tools wired together with integrations. Every product reads and writes the same contacts, folios, catalogs, permissions, and event bus.
One contact record across all 20 products. Deals, Ops, POS, Registry, Navigator, and every other product read and write the same record. No duplicate sync.
Charges from POS, Ops, Pulse, and Access post to a single folio per guest or account. Ledger books the journal entry. Command approves the payout.
Purview defines the item. Pulse sets the price. POS sells it. Inventory decrements it. Logistics ships it. Each product reads the same product record.
Three access tiers: personal, staff, and manager. Every product enforces the same permission boundaries using the same area-based gate.
Reservation confirmed in Pulse triggers key issuance in Access, task creation in Ops, and portal update in Navigator. One event, multiple subscribers.
Sync holds all external credentials (OAuth tokens, API keys) in one encrypted vault. Pulse, Ops, Deals, and other products consume connection data without re-authenticating.
Calisto has three suites: Marketing, Ops, and Work. The Ops Suite receives leads and traffic from Marketing, and uses Work products for messaging, signatures, documents, and shared contacts.
Campaign leads flow into Deals pipelines. Published booking pages feed Navigator portals.
Social media promotions for membership perks, events, and listings feed Deals and Registry.
SEO-generated traffic lands on Sites pages. Command shows an Echo overview for organic performance.
Paid media campaigns generate leads that enter Deals with source attribution and cost-per-lead tracking.
Booking engines, listing pages, and member portals published through Sites connect to Navigator and Pulse.
Review responses generated from Assure sentiment aggregation. Review scores feed quality dashboards.
Transactional emails, SMS, and WhatsApp messages from Ops, POS, Pulse, and Proposals route through Inbox.
E-signatures on proposals, waivers, and contracts. Sign completion gates pass issuance in Access.
Ops tasks and Assure corrective actions appear in the shared Tasks workspace. Cross-product task board.
Blueprint templates reference Docs, Sheets, and Slides for SOPs, financial models, and training decks.
Click-to-call from Deals contact records and Ops guest profiles. Call logs attach to contact timelines.
Shared contact registry across all three suites. Every product reads and writes the same contact record.
The entire Ops Suite is included at one rate. No per-product fees, no per-seat charges, no feature tiers within the suite.
All 20 Ops Suite products. All 19 verticals. All delivery channels. Unlimited users. Unlimited properties.
Everything in the 2% tier, plus Calisto AI across the entire suite. AI is all-or-nothing: enable it once, and every product that has AI features activates them.
Revenue percentage applies to managed revenue processed through Calisto. Sync connections carry separate per-connection pricing (Free, $15, $25, or $45/mo per connection). Pulse charges 1% of managed revenue per property for dynamic pricing.
The 20 products that operate every business function. Catalog, sales, transactions, compliance, finance, and oversight on one data layer.
No. Every product is available from day one, but you only interact with the ones your vertical and operation require. A hotel might use Ops, Pulse, POS, Access, Assure, Ledger, Navigator, Kiosks, Display, and Signal. A gym might use Ops, POS, Registry, Deals, and Access. The suite price is the same regardless of how many products you activate.
Calisto charges 2% of the managed revenue that flows through the platform: bookings, transactions, membership dues, rental fees, and other charges processed via POS, Pulse, or Ops. Revenue that does not pass through Calisto is not counted.
No. The AI tier is an all-or-nothing toggle at the account level. When enabled, every product that has AI features activates them simultaneously. The cost is an additional 1% of managed revenue (3% total).
Calisto has three suites. Marketing (Studio, Sites, Ads, Echo, Impreta, Reputation) generates leads and traffic. Work (Inbox, Sign, Tasks, Docs, Sheets, Slides, Voice, Contacts) provides communication and collaboration tools. Ops runs the operational layer. All three suites share the same contact registry, permission model, and event bus.
Sync is included in the suite, but each external connection carries its own monthly fee: Free ($0), Standard ($15), Premium ($25), or Enterprise ($45) per connection. These charges bill through the Calisto Wallet.
There is no limit. A single Calisto account can run multiple verticals simultaneously. A resort with a hotel, restaurant, golf course, spa, and event venue activates all five vertical configurations under one account.