Point-of-service hub and client portal platform, per persona, per vertical.
724 route nodes across 20+ persona portals and 14+ vertical portals. The dashboard is organized on two axes: WHO logs in and WHAT they operate.
Organized around who logs in and what they operate.
WHO determines the portal: guest, tenant, member, employee. WHAT configures it for the vertical: hotel, gym, golf, restaurant. A guest at a hotel sees room service and folios. A member at a golf club sees tee times and handicaps.
WHO: 20+ Persona Portals
WHAT: 14+ Vertical Portals
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route nodes across the Navigator app
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persona portal types (guest, member, tenant, and more)
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vertical-specific portal configurations
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TV-OS screens via Calisto One TV
Each relationship type gets its own portal.
A guest sees check-in and room service. A tenant sees rent and maintenance. An investor sees returns and K-1 documents. Same Navigator platform, 20+ portal types, each scoped to exactly what that person needs. Select a persona below to see what their portal contains.
Client Portal
71 routes- Home dashboard with service overview and quick actions
- Coaching suite with 25+ sub-routes: workouts, meal plans, progress photos, body measurements, wearable sync, barcode food scanner, exercise graphs, personal records, cardio stats, achievements, habits, challenges, and community feed
- Property search with map view, compare tool, and collection saving
- Transaction timeline with folio detail and document attachments
- Appointments with booking, rescheduling, and provider selection
- Field-service visibility with deficiency tracking and status updates
- Seller portal with market intel, transaction management, and feedback
- Service plans, intake forms, questionnaires, and recommendations
- Real-time messaging, video calling, and meeting scheduling
- Warranty tracking, deposits, favorites, and construction updates
Industry-specific portals. Hotel folios. Gym challenges. Race bibs.
14+ verticals, each with dedicated operational surfaces. Hotels get night audit and minibar; gyms get challenges and intro offers.
Industry-specific portals. Not generic templates.
Hotels get folios and night audit. Gyms get challenges and intro offers. Endurance events get bib assignment and aid-station management. Each vertical portal includes the operational surfaces and workflows that industry actually needs.
Hotel Portal
10 routes- Folio management with charge posting and split billing
- Minibar tracking with automatic charge entry
- Room service ordering with real-time kitchen routing
- Distribution channel management with rate parity controls
- Point-of-sale terminal for lobby and restaurant charges
- Room charge routing with department-level allocation
- Night audit workflow with variance detection and auto-reconciliation
- Guest billing with statement generation and payment processing
Guest verification. Coworker lifecycle. Employee verticals.
Three persona tiers: guest portals with identity verification, coworker portals with 29 routes, and employee portals with 63 routes across six surfaces.
Identity, payment, group join, and experience delivery.
Five dedicated guest flows handle the moments that require verification or discovery. Selfie and payment checks run before sensitive actions. Group join lets guests link to existing reservations. The experience catalog and single-experience views deliver curated content built in the experience editor.
Selfie Verification
Photo-based identity confirmation matching guest selfie against booking photo ID. Runs before check-in or key issuance.
Payment Verification
Card-on-file validation with 3D Secure challenge and tokenized storage. Required before room charge or marketplace purchase.
Group Join
Invitation-based group booking enrollment. Guest receives a token link, joins the reservation, and inherits group rate and amenity pass access.
Experience Catalog
Browsable experience directory with category filtering, date selection, and instant booking. Experiences are built in the experience editor and delivered to guests automatically.
Single Experience View
Full-screen experience detail with section compositor content, photo gallery, pricing breakdown, and one-tap reservation.
Guest Chat
In-portal chat with property staff and concierge routing. Message history persists across sessions and devices.
29 routes. Desks, parking, printing, food, WiFi, community.
Full coworking membership lifecycle in one portal. Desk booking, meeting rooms, parking, equipment checkout, printing credits, food ordering, community directory, and visitor registration.
Desks and Resources
Hot-desk booking with floor plan view, hourly slots, and day-pass purchase. Resource calendar for meeting rooms, phone booths, and podcast studios.
Parking and Equipment
Parking space reservation with level and zone assignment. Equipment checkout with return tracking and deposit holds.
Billing and Credits
Plan management with upgrade, downgrade, and freeze. Printing and amenity credits with balance tracking. Invoice history with PDF export.
Shop and Perks
In-portal shop with cart for snacks, supplies, and merchandise. Perks marketplace with partner offers and redemption.
Community and Teams
Member directory with profile search. Team booking coordination for shared meeting rooms. Visitor pre-registration with QR pass generation.
Onboarding and Support
Step-by-step onboarding flow for new coworkers. Support ticket submission with category routing. Survey participation for NPS and facility feedback.
WiFi Portal
Branded captive portal with one-tap authentication. Separate coworker-wi-fi route for dedicated WiFi network onboarding.
Waitlist and Food
Waitlist registration for high-demand resources. Food ordering from on-site cafe or restaurant with delivery-to-desk option.
63 routes. Six vertical surfaces. Core tools across all.
Six industry-specific surfaces with dedicated tooling per vertical. Shared toolset across all verticals: schedule, time log, payslip, tips, scorecard, tasks, messaging, and WiFi.
Developer Employee Surface
- Field app for on-site inspections and punch-list management
- Kiosk configuration for sales centers and model homes
- Site camera feeds with motion-triggered recording access
- Smart lock management with access-code rotation per trade
- Construction publishing for milestone updates and photo documentation
- Voyager management for buyer and investor portal onboarding
- Launch dashboard with pre-sale scheduling and release management
Core Employee Tools (all verticals)
- Schedule with shift management and availability
- Time log with clock-in, clock-out, and break tracking
- Payslip access with period-level detail
- Tips reporting with pool allocation
- Scorecard with performance metrics
- Task management with assignment and completion tracking
- Email, messaging, video calling, WiFi, and meetings
Experiences, marketplace, forms, and curated content.
Experience compositor, in-portal marketplace with folio integration, and configurable forms for intake, consent, and proposals.
Build, preview, deliver, track. 10+ routes for curated experiences.
Seven route groups: editor, preview, insights, share, recipients, catalog, and creation. Per-section engagement analytics with scroll depth and CTA tracking.
Experience Editor
Drag-and-drop section compositor for building rich, branded experiences. Text blocks, image galleries, video embeds, CTAs, and custom fields arranged in any order.
Experience Preview
Device-specific preview rendering for web, mobile, and TV. Check layout, branding, and content before publishing.
Experience Insights
Engagement analytics per experience: open rate, time-on-page, section-level scroll depth, CTA click-through, and conversion tracking.
Experience Share
Share links with social-ready Open Graph preview cards. Short URL generation with click tracking.
Experience Recipients
Recipient management with group targeting, delivery scheduling, and delivery-status tracking. Batch or individual delivery.
Experience Catalog
Guest-facing browsable catalog of available experiences. Category filtering, date selection, and instant booking. Powers both guest-experiences and guest-experience routes.
Experience Creation
New-experience workflow with template selection, content population, branding application, and audience targeting. Publishable to any portal type.
Browse, purchase, and track orders inside the portal.
In-portal checkout for property products, local vendors, and experience add-ons. Charges post to the guest or member folio for consolidated billing.
In-Portal Checkout
Guests, members, and coworkers browse and purchase directly inside their portal. Cart persistence across sessions. Stripe-powered payment with saved cards and Apple Pay.
Product Catalog
Marketplace items from local vendors, property amenities, and experience add-ons. Category filtering, search, and featured-item promotion.
Order Tracking
Real-time order status from placed to fulfilled. Push notifications on status change. Full order history with receipt access.
Gift Cards
Digital gift card purchase with custom amounts and personalized messages. Recipient delivery via email or in-portal notification.
Vendor Storefronts
Each vendor or local business gets a storefront page within the marketplace. Products, hours, and contact info managed by the vendor through their own portal.
Folio Integration
Marketplace charges post to guest or member folio automatically. Consolidated billing across room charges, marketplace purchases, and amenity fees.
Data capture across every portal. Intake, consent, proposals, training.
Patient intake, client questionnaires, tenant applications, staff training, and CMA proposals. Submissions route to the right team and trigger the right automation.
Form Builder
Drag-and-drop form creation with text, select, date, file upload, signature, and conditional-logic fields. Forms embed in any portal type or publish as standalone URLs.
Intake Forms
Patient intake, client onboarding, tenant application, and member registration forms. Submissions route to the appropriate team with notification triggers.
Questionnaires
Pre-appointment and post-service questionnaires delivered through the client and patient portals. Scored responses with threshold-based alerts.
CMA Proposals
Comparative market analysis with property data, comparable sales, and pricing recommendation. Generated as a branded PDF delivered through the client portal.
Consent Forms
Digital consent with signature capture, timestamp, and IP logging. Required before treatment plans, procedures, or data-sharing agreements.
Training Surface
Staff training modules delivered through the employee portal. Completion tracking, quiz scoring, and certification management.
Lease generation, reorder, signing, and document vault.
Lease generation from templates with merge fields. Digital signing with audit trail. Per-portal document vault for owners, tenants, and brokers.
Rental Documents
Lease agreements, rental contracts, and addenda generated from property and tenant data. Template-based with merge fields for names, dates, amounts, and property details.
Document Reorder
Reorder flow for replacement documents, updated agreements, and renewal contracts. Version tracking with previous-document reference.
Digital Signing
In-portal document signing with signature capture, timestamp, and IP logging. Multi-party signing with sequential or parallel routing.
Document Vault
Owner, tenant, and broker portals each include a document vault. Upload, categorize, and search across leases, inspections, tax documents, and correspondence.
Builder, branding, automation, translation, WiFi, notifications.
Six infrastructure layers underpin every portal: builder, branding, automation, translation, WiFi captive portal, and notifications across three channels.
12 management routes. Visual builder. Permission matrix.
The portal management layer handles creation, configuration, and deployment of every portal type. The visual builder lets you compose portals from a section library. The permission matrix controls field-level visibility per persona. Member management, profile editing, and portal analytics complete the toolkit.
Portal Management
12 routes for portal creation, configuration, and deployment. Per-portal settings for enabled modules, navigation structure, and access rules.
Visual Builder
Drag-and-drop portal compositor with section library. Add, remove, and reorder portal sections. Preview in web, mobile, and TV formats before publishing.
Permission Matrix
Field-level permission controls per portal type and per user role. Determine what each persona sees, edits, and triggers. Granular down to individual data fields.
Member Management
Member directory with profile search, status management, and bulk operations. Join flow with token-based invitation. Member and owner list views with filtering and export.
Profile Editor
Universal profile editing surface shared across all portal types. Personal info, contact details, notification preferences, and privacy settings.
Portal Analytics
Cross-portal analytics dashboard with engagement metrics, active users, session duration, and feature-usage breakdown per portal type.
White-label every surface. Colors, logos, domain, PWA.
Set branding once; it propagates to web portals, mobile PWA, TV-OS screens, email templates, QR codes, and print assets.
Color and Typography
Primary, secondary, and accent colors applied to every portal surface. Font family selection with weight mapping for headings, body, and UI elements.
Logo and Imagery
Logo placement on portal header, login screen, email templates, and TV-OS welcome screen. Hero images per portal type with responsive cropping.
PWA Configuration
Progressive web app manifest with custom app name, icon set, splash screen, and theme color. Add-to-home-screen prompt with branded install experience.
Domain and URL
Custom domain mapping with SSL provisioning. Portal URL structure with property-level path routing.
Email and Notification Templates
Branded email headers, footers, and button styles. Push notification icon and badge customization per portal type.
QR Codes and Print
Branded QR codes for portal access, WiFi login, and table ordering. Print-ready assets with logo placement for tent cards and signage.
Six event triggers. Multi-step sequences.
Event-driven automation mapped to the booking and membership lifecycle. Each trigger fires a configurable sequence of actions with inter-step delays. Per-property trigger configuration allows different automation flows for different locations.
Triggers
Booking Created
Fires when a new reservation, appointment, or event booking is confirmed.
Check-In
Fires when a guest, member, or coworker checks in via portal, kiosk, or front desk.
Check-Out
Fires on departure, triggering post-stay surveys, receipt delivery, and folio close.
Payment Received
Fires on successful charge, enabling receipt delivery, loyalty-point award, and accounting sync.
Member Joined
Fires on new membership activation, triggering welcome sequence, portal provisioning, and onboarding checklist.
Scheduled Time
Fires at a configured time offset relative to a booking date, enabling pre-arrival instructions and post-visit follow-up.
Actions per step
Portal content in the guest's language.
Portal UI, experience content, and notifications in the guest's language. Locale detection picks the right language automatically. Missing translations fall back to the property default.
Multi-Language Portal Content
Every portal string, label, and content block translatable per language. Translation management interface with source-text comparison and completion tracking.
Locale Detection
Automatic language selection from browser locale, guest profile preference, or property default. Manual override available in portal settings.
Experience Translation
Experiences built in the editor can be translated per language with separate content blocks, imagery, and CTAs per locale.
Notification Translation
Email templates, push notifications, and SMS messages rendered in the recipient portal language. Fallback to property default when translation is missing.
Branded WiFi login. Templates, builder, captive config.
Captive portal with your logo and colors. Pre-built templates or custom layouts from the builder. Per-SSID configuration for guest, staff, and coworker networks.
Captive Portal
Branded WiFi login page with property logo, colors, and welcome message. Social login, email capture, and terms acceptance before granting network access.
Portal Templates
Pre-built captive portal templates with layout and content presets. Template library with industry-specific designs for hotels, coworking, restaurants, and events.
Portal Builder
Visual builder for custom captive portal layouts. Section compositor with drag-and-drop blocks for hero, form, terms, and redirect configuration.
Captive Configuration
Network-level settings for session duration, bandwidth limits, device count per user, and walled-garden domains. Per-SSID configuration for guest, staff, and IoT networks.
Coworker WiFi
Dedicated coworker-wi-fi route with membership-tier-based bandwidth allocation. SSO authentication against the coworker portal credentials.
WiFi Analytics
Connection analytics with device counts, session duration, bandwidth usage, and peak-hour heatmaps. Email capture rates and social login breakdown.
In-portal, push, email, and gamification.
Three channels with per-portal configuration and per-user preferences. Leaderboard with point scoring, rankings, and achievement badges.
In-Portal Notifications
Real-time notification feed inside every portal type. Badge counts, read/unread state, and category filtering. Notification preferences per user.
Push Notifications
Native push via PWA service worker. Delivery to mobile and desktop. Per-portal notification rules with quiet-hours respect.
Email Notifications
Branded email delivery with template selection per notification type. Digest mode for batch delivery. Unsubscribe management per category.
Leaderboard
Gamification surface with point accumulation, ranking, and achievement badges. Configurable scoring rules per activity type. Visible in member, coworker, and client portals.
Notification Settings
Per-portal notification configuration. Admins set which events trigger which channels. Users control their own preferences within the allowed channels.
Privacy, auth, team, notifications, admin console.
Privacy controls, authentication methods, team management, notification routing rules, and admin console for POS devices, PWA manifests, and TV screens.
Privacy
Data visibility controls, cookie consent configuration, and GDPR-compliance settings per portal type.
Authentication
Login method configuration: email/password, social login, SSO, magic link, and biometric. Session timeout and multi-factor settings.
Team Management
Employee directory with availability scheduling. Team assignment with role-based access. Per-property staffing configuration.
Notification Rules
Per-event notification routing with channel selection (push, email, in-portal). Quiet hours, digest frequency, and escalation rules.
Admin Console
POS device registration, PWA configuration with manifest editing, and TV screen management with welcome, info, and food-order layout controls.
Web, mobile, TV, signage, and native apps.
Navigator is the portal data layer. Six products deliver it: Apps, Sites, Calisto One TV, Display, Calisto AI, and Ops.
14 Navigator screens on Apple TV and Android TV.
14 purpose-built screens on in-room televisions via Calisto One TV. Welcome, messaging, food ordering, folio, amenity passes, concierge, marketplace, and express checkout. Same branding, same data, same automation triggers.
Home
Main navigation hub with property branding and quick-access tiles to all other screens.
Welcome
Personalized welcome message with guest name, room number, and stay dates. Property hero imagery.
Messages
In-room messaging with front desk and concierge. Message history synced with portal and mobile.
Info
Property information: hours, amenities, policies, emergency contacts, and local transportation.
Services
Service directory with categories: spa, fitness, pool, business center, laundry, and valet.
Weather
Current conditions and multi-day forecast for the property location. Activity recommendations based on weather.
Food Ordering
Room service menu with category browsing, item customization, and order placement. Real-time order tracking.
Marketplace
On-property and local vendor products browsable from the TV. Items added to folio.
Folio
Real-time guest folio with itemized charges, running total, and payment-on-file status.
Amenity Passes
Digital pass issuance for pool, spa, gym, and club access. QR code display for scanner verification.
Local Guides
Curated local recommendations: restaurants, attractions, transportation, and emergency services.
Concierge
Direct concierge request submission for reservations, transportation, tickets, and special requests.
Order Tracking
Live status for room service, marketplace, and concierge orders with estimated delivery times.
Express Checkout
One-screen checkout with folio summary, mini-bar confirmation, and departure-time notification.
Six products deliver Navigator portals across every surface.
Navigator is the portal data layer. Six products deliver it across native mobile, property websites, in-room televisions, digital signage, AI chat, and operational task flow.
Calisto Apps
Navigator portals delivered as native mobile apps through Calisto Apps. Same portal content, native push notifications, biometric login, and offline caching. App Store and Google Play distribution.
Navigator portal content renders inside the Calisto Apps shell.
Calisto Sites
Portal entry points embedded in Calisto Sites pages. Guest and member portals accessible from the property website with single-sign-on handoff. Booking widgets and experience catalogs as site components.
Sites provides the public-facing entry; Navigator handles the authenticated portal.
Calisto One TV
Navigator screens rendered on in-room televisions via the Calisto One TV app. 14 screens including food ordering, folio, concierge, and express checkout. Property branding applied to every screen.
TV app fetches Navigator data and renders native TV-optimized screens.
Calisto Display
Navigator content surfaces on digital signage through Calisto Display. Welcome boards, amenity schedules, event listings, and weather dashboards rendered on lobby and common-area screens.
Display pulls Navigator content feeds for passive, rotational display.
Calisto AI
Portal chat powered by Calisto AI with property-specific context. Guest questions answered from Navigator content, booking data, and property information. Concierge routing when the conversation exceeds the knowledge base.
Portal chat queries route through the Calisto AI layer for context-aware responses.
Calisto Ops
Service requests, maintenance tickets, and task assignments created in Navigator portals flow into Calisto Ops as operational tasks. Status updates in Ops propagate back to the portal in real time.
Portal creates the request; Ops manages the work; status syncs both ways.
App builder included. No per-portal fees.
4 app modules, 8 user types, field-level Permission Matrix, Insight Control layer, Bespoke or Scale deployment, 45+ languages, complete white-labeling, and real-time data from every Calisto module. All included with Core.
Navigator
Point-of-service hub and 20+ persona portals.
Part of Ops Suite
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