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CLINICAL SPA

The Global Standard for Clinical Spa Operations.

Treatment booking, clinical records, consent workflows, and practitioner accountability for every patient interaction, in any country. Multi-currency payment collection, multi-language informed consent (legally required in many jurisdictions), and 56 regional payment gateways from day one. From a single treatment room to a hundred-location wellness chain across three continents.

Med Spas · Aesthetic Clinics · Day Spas · Wellness Centers · Skincare Studios · Beauty Studios · Massage Studios · Hair Salons · Barbershops · Hair Removal · Multi-Location

Every Segment

One platform for every practice

From med spas requiring HIPAA-grade record keeping to day spas scaling memberships across locations, one clinical OS for every professional who treats clients.

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Clinical Charting

Digital anatomy mapping for precise injection and treatment logging.

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Compliance Vault

Secure storage for medical history, HIPAA-compliant consent, and intake forms.

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Before/After Gallery

Guided photo overlays for consistent treatment documentation and comparison.

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ePrescribing

Send prescriptions to any US pharmacy via Surescripts. Drug interaction checking included.

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THE CALISTO DIFFERENCE

Replace the 12-vendor patchwork with one platform.

Booking, EMR, consent, payments, memberships, photos, reviews, campaigns, and compliance. Products from three suites, one subscription. Per-appointment pricing with zero location fees.

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Every Stakeholder

4 roles. 4 pain points. One platform.

From the practitioner to the patient to the owner to the franchisor. Every decision-maker sees their specific operational reality addressed.

The Practitioner

Calisto AI Scribe turns consultations into structured medical records. ePrescribing via Surescripts. Guided photography overlays. HIPAA-compliant EHR with contraindication alerts. Zero manual documentation.

The Patient

Virtual Waiting Room SMS check-in, passwordless portal, Text-to-Pay, and native telehealth. Bypass the front desk from booking to payment. Consent forms completed on their phone before arrival.

The Owner

Per-appointment pricing. Zero location fees. Zero provider seats. Booth renter payment routing direct to contractor accounts. 56 global gateways. BYOB architecture for PHI sovereignty where regulators require it.

The Franchisor

Centralized reporting, inter-location inventory transfers, and unified patient records across every clinic. Protocol training via University. Compliance audits via Assure. Manage a hundred locations as one.

6 pillars. 3 suites. One clinical operating system.

From first booking to loyal patient. Every workflow your practice needs, purpose-built for med spas, aesthetic clinics, day spas, and wellness centers. Products from Ops, Work, and Marketing suites connected by design.

Scheduling and Online Booking

Smart Merge optimization, Virtual Waiting Room, Express Booking, Text-to-Pay, kiosk check-in, and Reserve with Google. 15 scheduling features that replace the booking platform, the check-in app, and the payment terminal. Powered by Calendar and POS from the Ops and Work Suites.

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Clinical Records and Photography

HIPAA-compliant EHR with treatment plans, consent builder, guided photo overlays, before/after comparison, body mapping, image annotation, and contraindication tracking. Powered by Box, Sign, and Assure from the Work and Ops Suites.

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AI Tools and ePrescribing

Calisto AI Scribe, AI Receptionist, AI Chatbot, AI Patient Summary, and Caller Recognition. Electronic prescribing via Surescripts. Visual automation builder with 11 triggers and 8 actions. Five tools, zero add-on fees. Powered by Voice and Inbox from the Work Suite.

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POS, Memberships, and Inventory

56 payment gateways across 30+ countries. 6 BNPL financing providers. Memberships with auto-billing. Retail inventory with consumable auto-deduction. Booth renter payment routing in three models. Powered by POS, Pulse, and Inventory from the Ops Suite.

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Automation and Staff Management

Visual automation flow builder, commission sliding scales, booth renter management, time clock, payroll, and practitioner scorecards. 10 report types with custom dashboard builder. Powered by Tasks and Calendar from the Work Suite.

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Portal, Telehealth, and Analytics

Branded patient portal with 13 self-service features. Native browser-based video consultations. Secure messaging, engagement tracking, and 10 built-in report types. Powered by Navigator and Live from the Ops Suite.

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Command Center

Every patient, every treatment, one dashboard

Appointments, clinical photos, consent forms, SOAP notes, retail sales, and membership billing in a single view. The surfaces that used to live in twelve separate apps.

5 Calisto AI Tools Included

Calisto AI Receptionist, AI Chatbot, AI Scribe, AI Patient Summary, and Caller Recognition. Every plan. Every practice. Zero add-on fees.

95%

ePrescribing via Surescripts

Electronic prescriptions to any US pharmacy. Drug interaction checking. Prescription history tracking. The only spa platform with this integration.

100%

Guided Photo Overlays

Positioning templates for consistent clinical photography. Before/after comparison with slider tool. 5 body templates. 7 annotation colors.

56 Payment Gateways

No mandatory processor lock-in. Connect your preferred gateway from 56 options across 30+ countries. 6 BNPL providers for patient financing.

13 Portal Features

Booking, treatment plans, prescriptions, messaging, membership, telehealth, family access, engagement tracking, consent forms, and more.

PHI Sovereignty (BYOB)

Host patient data on your own infrastructure. HIPAA in the US, GDPR in the EU, LGPD in Brazil. Your database, your jurisdiction, your control.

How Practices Evolve

From 12-vendor patchwork to clinical-grade intelligence

The before, during, and after of consolidating your clinical operations onto one platform designed by someone who has actually run them.

Before: The 12-Vendor Patchwork

Booking platform, EMR, e-sign for consents, payment processor, retail POS, membership platform, accounting, review aggregator, photo platform, paid media, email, community. Twelve vendors, twelve invoices, zero integration. Patient data scattered across systems nobody can reconcile.

Patient intake forms are paper-based and never reach the treatment record
Each practitioner uses their own scheduling tool with no cross-team visibility
Consent forms live in one system, treatment records in another, photos in a third
Contraindication checks are manual and rely on practitioner memory
Commission tracking lives in a spreadsheet that is always a month behind
Before/after photos stored on personal phones with no HIPAA controls

During: One Platform, One Patient Record

One login for every treatment, every patient, every location, every country. Clinical records, consent forms, photography, scheduling, payments, and marketing share a single data layer. Products from Ops, Work, and Marketing suites connected by design.

Digital consent auto-sent before appointments and stored with the patient record in Sign
Practitioner scheduling with Smart Merge, room allocation, and buffer times via Calendar
Guided photo overlays ensure consistent documentation stored in HIPAA-compliant Box
Contraindication alerts surface automatically during scheduling and treatment
Consolidated billing with service charges, retail, memberships, and financing via POS
56 payment gateways with multi-currency support and your choice of processor

After: Operator-Grade Clinical Intelligence

Every workflow reflects a real operational scenario. The consent form clears before the laser fires. The expired product gets pulled today. The post-treatment follow-up fires at 24 hours. The medical record follows the client across locations. The chart opens before the next room is ready.

Calisto AI Scribe generates clinical notes during treatment with zero manual documentation
Calisto AI Receptionist handles calls, books appointments, and answers FAQs automatically
Automated post-treatment follow-ups with aftercare at Day 0, check-in at Day 3, review at Day 7
Practitioner utilization dashboards optimize scheduling across the team
PHI sovereignty by design: host patient data on your own infrastructure via BYOB
Multi-language consent forms for international wellness chains (legally required in many jurisdictions)

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Products

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Payment Gateways

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Spa Segments Covered

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Suites Integrated

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THEM VS US
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Legacy spa platforms vs. Calisto Pro

The Old Way
0 AI tools included
Not available on any plan
0 BNPL providers
No native video
Basic capture, no guided overlays
2-4 processors, mandatory lock-in
Per-location + per-provider fees
Fixed report templates only
Basic triggers, no visual builder
Manual charting only
Static PDF forms
Platform cloud only
The Calisto Way
5 AI tools in every plan
Surescripts integration included
6 BNPL providers integrated
Native browser-based + Zoom + Teams
Guided overlays + annotation + body maps
56 gateways, no lock-in
Per-appointment, zero location fees
Drag-and-drop custom dashboards
Visual flow builder, 11 triggers, 8 actions
Calisto AI generates structured notes
Digital builder + e-sign + auto-send
Your database or ours (BYOB)
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Why Operators Switch

What clinical spa operators find when they arrive

Not feature checkboxes. Structural differences in how Calisto is built.

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platform where operators used to need twelve. Booking platform, EMR, e-sign for consents, payment processor, retail POS, membership platform, accounting, review aggregator, photo platform, paid media, email, community.

"We cancelled eleven subscriptions in the first month. The consent form that used to take three systems now takes one click."
,ONE PLATFORM
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56

payment gateways across 30+ countries. Your merchant relationship, your currencies, your terms. MercadoPago in Brazil, Razorpay in India, Adyen in Europe.

,GLOBAL CAPABILITY
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0

data lock-in. Deploy on your own database and storage where regulators require it. HIPAA in the US, GDPR in the EU, LGPD in Brazil. Client medical history, before/after photos, and treatment notes on your infrastructure.

,PHI SOVEREIGNTY
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Every

before/after photo perfectly aligned. Positioning overlay templates eliminate angle variation and make every comparison publication-ready. The primary marketing tool for aesthetic practices, done right.

,GUIDED PHOTOGRAPHY
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24hr

post-treatment follow-up fires automatically. The consent form clears before the laser fires. The expired product gets pulled today. The chart opens before the next room is ready. Built by someone who has run the operation.

,OPERATOR DNA
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PAYMENT FREEDOM

56 payment gateways. 9 regions. Your choice.

Connect your preferred local payment provider anywhere in the world. Your merchant account. Your rates. Zero platform lock-in.

From first booking to loyal patient, and the consent form in between

  • 1
    Discover
    Patient finds your practice through Google, Reserve with Google, RealSelf, referrals, or paid campaigns. Echo handles local SEO. Reputation aggregates reviews.
  • 2
    Book
    Online booking with Smart Merge optimization for multi-service visits. Card-on-file capture, promo code support, and practitioner preference selection.
  • 3
    Consent
    Auto-send intake forms and consent documents via Sign. Patient completes on their phone before arrival. The consent form clears before the laser fires.
  • 4
    Arrive
    Virtual Waiting Room check-in via SMS. Staff sees real-time arrival board. Treatment room prep triggered automatically. Chart open before the next room is ready.
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    Treat
    Clinical records in Box, Calisto AI Scribe notes, guided photography via Studio, treatment plans, and ePrescribing. Contraindication alerts fire automatically.
  • 6
    Pay
    Text-to-Pay, front desk display, BNPL financing, gift cards, memberships. All at checkout through your chosen gateway from 56 options.
  • 7
    Follow Up
    Automated aftercare at 24 hours. Review request at day 7. Rebooking prompt at day 21. Product recommendations tied to the treatment record. Zero manual effort.
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    Retain
    Memberships with auto-billing, loyalty rewards via Circle, package renewals, and patient portal self-service through Navigator keep them returning.
Pricing

HIPAA-ready operations. Revenue-based pricing.

Patient portals, waivers, scheduling, and compliance. All included.

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Calisto Core
$0/month
+ 2% of revenue
CommitmentNone
UsersUnlimited
Products15 included
Best for: Medical spas, wellness clinics, and aesthetic practices.
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Not sure which plan is right?

Your Calisto Concierge is here to help. No obligations, just answers.

Let's Talk
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FAQ

Frequently asked questions

Most clinical spas run a booking platform, an EMR, an e-sign tool for consents, a payment processor, a retail POS, a membership platform, an accounting integration, a review aggregator, a photo platform, a paid media tool, an email marketing service, and a community app. That is twelve separate vendors, twelve invoices, and twelve logins with zero integration between them. Calisto consolidates all of these into one platform: Calendar handles booking, Box handles clinical records, Sign handles consent, POS handles payments across 56 gateways, Pulse handles memberships, Sync handles accounting, Reputation handles reviews, Studio handles photography, Active handles paid media, Campaigns handles email, and Circle handles community. One login, one subscription, one source of truth for every patient.

Yes. Calisto Pro provides full HIPAA-compliant electronic health records with encryption at rest and in transit, role-based access control, and complete audit logging. Every record access, modification, and export is logged with timestamp, user, IP address, and action type. For EU clinics, Calisto supports GDPR compliance including data export, right-to-erasure workflows, and consent tracking. The BYOB (Bring Your Own Backend) architecture lets clinics host patient data on their own infrastructure where regulators require it. A French clinic can keep PHI in Paris. A Brazilian med spa can meet LGPD requirements in Sao Paulo. Most clinical spa platforms force their cloud. Calisto gives you the choice.

Yes. Calisto Pro includes Surescripts ePrescribing integration. Send prescriptions electronically to any US pharmacy. The system includes a full medication database with drug interaction checking and prescription history tracking. Calisto is the only spa platform with this integration.

When a patient books multiple services (for example, Botox, filler, and a facial), Smart Merge calculates the optimal sequence. It analyzes sequential, parallel, and overlap strategies to minimize total visit time. It automatically coordinates room and practitioner availability across all services. One appointment fee for all services.

Three plans, one rule: Plan A (2% of revenue), Plan B (1% + a flat fee per appointment), Plan C (flat fee per appointment, 0% revenue). No location fees. No provider fees. Zero cost in months with no appointments. Multi-service visits bundled as one appointment. Open your fifth location, hire your twentieth practitioner, and pay the same rate.

Yes. Three payment routing modes: direct-to-renter (payments go straight to their merchant account), owner-collects-and-splits, or percentage split. Automated rent collection, per-renter booking links, and revenue split reporting. Each booth renter maintains their own client list and scheduling while the owner sees consolidated reporting.

13 portal features: online booking, appointment history, treatment plan access, prescription history, consent and intake form completion, secure messaging, membership management, review submission, GDPR data export, family member access, video on demand library, telehealth consultations, and patient engagement tracking. Passwordless magic-link login means patients access their records without remembering credentials.

Clinical spas expanding internationally face regulatory complexity that single-country platforms cannot address. Informed consent must be presented in the patient language (a legal requirement in many jurisdictions). Payment methods vary by region. Medical privacy laws differ by country. Calisto was built for this reality from day one: multi-language consent forms via Sign, 56 regional payment gateways covering 30+ countries, multi-currency billing, and BYOB architecture for data sovereignty. A wellness chain operating in Miami, London, and Dubai runs on one platform with region-appropriate consent, payment, and compliance in each location.

Clinical photography is the primary marketing tool for aesthetic practices, but inconsistent angles make comparisons unreliable. Calisto includes guided photo overlays with positioning templates that ensure consistent angles across visits. Five pre-built body templates (face front, face side, body front, body back, hands), image annotation with 7 color options, and side-by-side comparison with slider tool. All photos stored in HIPAA-compliant Box with patient-level access controls.

Yes. Native browser-based video consultations require no downloads or apps. Patients click a link and connect. Also integrates with Zoom and Microsoft Teams. Schedule video consultations from the appointment calendar with auto-generated join links. Telehealth is included in every plan through the Live product.

Calisto was designed by someone who has actually run operations. The no-show client at 11am who blocks the next booking. The consent form that has to clear before the laser fires. The product with an expiration date that has to be pulled today. The post-treatment follow-up at 24 hours. The medical record that has to follow the client across locations. The practitioner who needs the chart open before the next room is ready. Every workflow reflects a real operational scenario, not a product hypothesis.

Yes. Start for free with full access to all 50 products across all three suites. No credit card required, no time limit, and no feature restrictions. You only pay the per-appointment fee once you begin booking treatments.

Because it makes us partners, not just a vendor. A fixed subscription gets paid the same in a record month and in an empty lobby. A revenue share means Calisto is financially invested in building tools that actually grow your practice. If you have a slow month or a seasonal closure, your bill scales down with you.

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Health and Wellness Pro Plan

Appointments, memberships, and client care end to end

$1/mo

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